Late afternoon yesterday and my new fibre box 'landline' started ringing.
I answered (which is rare - I never answer the mobile). Bouygues Telecom here.
There is a problem with your line.
xM was standing next to me, and as it's her line I ed the call to her.
I went to look outside at the front of the house where the connection box lives
as I noticed a couple of days ago that it was swinging in the breeze due to the insulation workers removing it from the wall.
I reported back to xM who had now sat the phone back on the table with the line left open.
"No it's not just us, it's the whole department".
Sounded strange.
'Are they going to phone everyone in Les Vosges? Are you sure it's Bouygues?'
xM queried it with the lady who promised to send an email.
Meanwhile the phone sat connected for an hour....
Cue today. I asked what the outcome was and was told 'nothing really, she never sent an email'.
'Go and check your ' and sure enough there is a call charge listed for a 64€ call.
ed Bouygues and they've promised to remove the charge... we'll see.
They said they never anyone by telephone, which is a little bizarre for a telephone company,
but perhaps shows where we've already reached in .
Not sure how they've done it as we never returned their call, but I presume they rely on people not checking their bills
and then they get a share from the number provider.
Hadn't heard of this one, but apparently it's been happening since at least Aug 2023, so I presume that means
that the providers don't know how to stop it.
mag.bouyguestelecom.fr
Back to the old tactic of just letting it ring.....
Junior will be updated when he returns from school.
I answered (which is rare - I never answer the mobile). Bouygues Telecom here.
There is a problem with your line.
xM was standing next to me, and as it's her line I ed the call to her.
I went to look outside at the front of the house where the connection box lives
as I noticed a couple of days ago that it was swinging in the breeze due to the insulation workers removing it from the wall.
I reported back to xM who had now sat the phone back on the table with the line left open.
"No it's not just us, it's the whole department".
Sounded strange.
'Are they going to phone everyone in Les Vosges? Are you sure it's Bouygues?'
xM queried it with the lady who promised to send an email.
Meanwhile the phone sat connected for an hour....
Cue today. I asked what the outcome was and was told 'nothing really, she never sent an email'.
'Go and check your ' and sure enough there is a call charge listed for a 64€ call.
ed Bouygues and they've promised to remove the charge... we'll see.
They said they never anyone by telephone, which is a little bizarre for a telephone company,
but perhaps shows where we've already reached in .
Not sure how they've done it as we never returned their call, but I presume they rely on people not checking their bills
and then they get a share from the number provider.
Hadn't heard of this one, but apparently it's been happening since at least Aug 2023, so I presume that means
that the providers don't know how to stop it.

Comment repérer l'arnaque au faux conseiller Bouygues Telecom ?
Comment repérer les cyber-escrocs qui se font er pour le technique ou un conseiller de clientèle de votre opérateur téléphonique ?

Back to the old tactic of just letting it ring.....
Junior will be updated when he returns from school.